333k0 Privacy Policy — How We Collect, Use, and Protect Your Data

333k0 collects personal information from you in the course of providing its online casino and sports betting services. The categories of information we collect, and the circumstances in which we collect them, are described below.

Information you provide directly:

• Registration details: Full legal name, date of birth, email address, mobile phone number, and country of residence — collected when you create a 333k0 account;
• Identity verification documents: Copies of your Bangladesh National Identity Card (NID), passport, or other government-issued documents — collected as part of our Know Your Customer (KYC) process;
• Payment information: bKash account number, Nagad account number, Rocket number, Upay ID, bank account details, or card details — collected when you make a deposit or request a withdrawal;
• Communications: Records of messages you send to 333k0 support via live chat, email ([email protected]), or any other communication channel;
• Responsible gaming inputs: Deposit limits, session time limits, self-exclusion requests, or cooling-off period selections you submit through the responsible gaming tools.

Information collected automatically:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and hardware identifiers;
• Usage data: Pages visited on 333k0.app, time spent on each section, click-through paths, game sessions opened (including game name, provider, stake, and outcome), and feature interactions;
• Location data: General geographic location inferred from IP address (country and city level only — we do not collect GPS-level location data);
• Cookies and similar technologies: Session cookies, persistent cookies, and similar tracking pixels — described in detail in the Cookies section of this Policy.

Information received from third parties:

• Payment providers: Transaction confirmation data from bKash, Nagad, Rocket, Upay, and banking partners — used to match deposits and withdrawals to your account;
• KYC and fraud screening services: Identity verification outcomes from third-party KYC providers used to confirm your age and identity;
• Game providers: Session data from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — used to settle bets and resolve disputes;
• Responsible gaming registries: Self-exclusion status checks against applicable self-exclusion databases to ensure excluded players are not able to register or continue playing.

333k0 uses the personal information it collects only for legitimate, clearly defined purposes. We do not sell your data. We do not use your data for purposes incompatible with those stated in this Policy. The primary purposes for which we process your information are set out below.

Where 333k0 relies on your consent as the legal basis for processing — for example, sending you personalised bonus offers or marketing communications — you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

333k0 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where such processing is required for fraud screening or responsible gaming interventions — in which case you have the right to request human review of any decision that materially affects your account. Contact support to exercise this right.

333k0 does not share your personal information with third parties except in the limited circumstances described below. All third parties with whom we share data are required to handle your information securely, in accordance with their own privacy policies and any data processing agreements in place with 333k0.

Categories of recipients who may receive your data:

• Payment processing partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely to process your deposit and withdrawal transactions. Data shared is limited to what is necessary to complete the transaction.
• KYC and identity verification providers: Third-party services engaged by 333k0 to verify your identity documents and confirm your age. These providers are contractually bound to use your data only for the verification purpose and to delete it in accordance with their data retention policies.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who receive session-level data necessary to operate games you access through the 333k0 platform. These providers operate under their own privacy policies and data processing obligations.
• Fraud prevention and security services: Third-party fraud detection platforms that analyse transaction patterns and device signals to identify and prevent fraudulent activity. Data shared with these services is anonymised or pseudonymised wherever technically feasible.
• IT and infrastructure providers: Cloud hosting providers and platform infrastructure services that process data on 333k0's behalf as data processors. These entities have no independent right to use your data outside their processing mandate.
• Regulatory and law enforcement authorities: Where 333k0 is legally required to disclose information — for example, in response to a valid court order, law enforcement request, or instruction from a competent financial authority — we will comply with that obligation. Where permitted by law, we will notify you of any such disclosure.

333k0 does not transfer your personal data outside of secure, contracted data processing environments. We do not share your information with social media networks, advertising technology platforms, or data analytics brokers.

In the event that 333k0 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such a case, 333k0 will notify affected members via email prior to any such transfer taking effect and will ensure the acquiring entity is bound by obligations no less protective than those in this Privacy Policy.

333k0 uses cookies and similar tracking technologies to ensure the platform functions correctly, to improve the user experience, and to support fraud prevention and responsible gaming monitoring. This section explains the types of cookies we use and how you can manage your cookie preferences.

Types of cookies used by 333k0:

333k0 does not use third-party advertising cookies or retargeting pixels. We do not permit external advertising networks to place cookies on 333k0.app.

You can manage cookie settings through your browser. Most modern browsers allow you to block or delete cookies, or to be notified before a cookie is placed. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the 333k0 platform. Analytics and functional cookies can generally be disabled without affecting core platform access.

Instructions for managing cookies are available in your browser's help documentation. Common browsers used in Bangladesh — including Google Chrome, Mozilla Firefox, Microsoft Edge, Samsung Internet, and Opera Mini — all provide cookie management options in their settings menus.

333k0 employs a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. While no online system can guarantee absolute security, we are committed to maintaining industry-standard protections at all times.

Technical safeguards in place at 333k0:

• SSL/TLS 256-bit encryption: All data transmitted between your device and 333k0.app is encrypted using SSL/TLS protocols. The padlock icon visible in your browser's address bar confirms this encryption is active.
• Encrypted data storage: Sensitive personal data — including identity documents and payment method details — is stored in encrypted form. Encryption keys are managed separately from the data they protect.
• Two-factor authentication (2FA): Available to all 333k0 members from the account security settings panel. We strongly recommend enabling 2FA to protect your account from unauthorised access.
• Access controls: Access to member personal data within the 333k0 organisation is strictly controlled on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• Fraud monitoring systems: Automated fraud detection systems monitor account activity in real time for indicators of unauthorised access, credential stuffing, or unusual transaction patterns.
• Regular security assessments: 333k0 conducts periodic reviews of its security infrastructure to identify and remediate vulnerabilities. Critical security patches are applied on a priority basis.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 333k0 will notify affected members as promptly as practicable, providing details of the nature of the breach, the data affected, and the steps 333k0 is taking in response.

You can contribute to the security of your 333k0 account by using a strong, unique password, enabling 2FA, never sharing your login credentials with others, and logging out of your account when using a shared or public device.

333k0 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply to the principal categories of data we hold:

When your data reaches the end of its applicable retention period, it is securely deleted or anonymised in a way that makes it impossible to re-identify you from the remaining information. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

If you request account closure, your personal data will be retained for the periods stated above from the date of closure. We cannot delete your data immediately upon account closure where retention is required to meet our legal obligations — for example, anti-money laundering record-keeping requirements typically mandate a minimum five-year retention period for financial records.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 333k0 handles your personal data, please contact the 333k0 support team. We are committed to addressing all privacy-related enquiries promptly, transparently, and in English.

Privacy enquiries and rights requests:
Email: [email protected]
Subject line: "Privacy Rights Request" or "Privacy Enquiry"
Response time: Within 30 calendar days of receipt of a verified request

General support:
24/7 English-language support is available via live chat on the 333k0 platform and by email at [email protected]. Our support team can assist with account-level data queries, marketing opt-out requests, and general questions about this Privacy Policy.

333k0 takes all privacy complaints seriously. If you submit a complaint and are not satisfied with our response, you have the right to escalate the matter to a relevant data protection authority or consumer protection body in your jurisdiction.

This Privacy Policy was last reviewed and updated in January 2026. 333k0 reserves the right to update this Policy at any time. When material changes are made, registered members will be notified by email. The effective date at the top of this page will always reflect the date of the most recent update. Your continued use of the 333k0 platform after any update constitutes your acceptance of the revised Policy.